Barnes & Noble Café, Albany

Pic 1: cockroaches in the espresso machine. Regular cleaning tablets did nothing. Pic 2 and 3: from the day the Health Department was contacted. Terminix had treated the café the night before, so the roaches were crawling out into the light - and therefore the work area and dining room where customers were still being served - to die. Pic 4: Roach had gotten trapped underneath the nutmeg shaker, kept behind the counter by the espresso machines. Pic 5: Roaches inside the "sanitizer" buckets... Pic 6: Roaches inside a box of chips for the snack trifold. Pic 7: Roaches on the lower level after the floor had been mopped, crawling in and out from where the wood meets the tile.

Health came in and said because there were "bugs dying due to treatment" it wasn't a health code violation. However the café has been operating as normal the entire time. If you've gotten ANYTHING since the summer of 2023 from there, you were put at risk. The café staff knew. The store management knew. Consumers deserve to know, too, especially the regulars (most of them fellow mall employees).