SD you owe me an Infinity avatar

I was about to win an infinite conquest when the game crashed and took 14 business days to load back in, and by the time I was able to get back into the game it had already made me retreat. Last time the card game couldn’t handle existing I lost a few cubes and SD sent me some gold for reimbursement. This time around I’ll accept payment in the form of an infinity avatar, preferably the Midnight Suns Magik one.

Jokes aside has this happened to anyone else? I’d like to hear your Snap horror stories to make myself feel better.