Anyone used Hermes spa for authentication before?

Recently got from a reputable reseller (supposedly) but the first bag they gave me was fake, i realised after i got home. They exchanged for me but I still feel iffy because the dustbag is off when I compare with my original dustbags. So I have sent the new bag for a H spa, would appreciate if someone could share w me their stories.

I know the first bag isnt real becaause the R and A letters in the word FRANCE was spaced out... (significantly)

When I had returned it, while they were checking the bag in-store, they found an extra piece of leather for the clochette (empty) in the zipper, which I hadn't noticed because I didn't use the bag.

To boot, the smell of the leather was really off - like plasticky for the first bag

Maybe the fake was a genuine mistake? I really dk how to feel

Notably, they also did not list that same bag for sale anymore.

It is a kelly25 from luxlexicon Singapore