My 2019 Tacoma has an irritating flaw.

I love my Tacoma, but why would Toyota include a cool feature like wireless charging that doesn't work? It's a total disappointment and yes, I have removed my phone cover prior to charging and yes I've turned the charging platform on. It's still useless. Toyota, why tease the public? It gives false hope 100% of the time. The 2% of charge after 15 minutes can hardly be described as legitimate. End of rant.