How do they figure?

I have NEVER spent 15+ min at a delivery location after delivery. Every time I log in to dash, I have some BS notification; either an item was missing, reported damaged, etc! How do they figure this crap!?

I have NEVER spent 15+ min at a delivery location after delivery. Every time I log in to dash, I have some BS notification; either an item was missing, reported damaged, etc! How do they figure this crap!?