Accepting Drug Order

Hello, everyone, You always help me when I’m confused or don’t know. Could you, please, help me again? What do you usually do when after scanning it shows that the item not is ASN? 1. I followed the instruction - it’s written ‘ create a ticket wmlunk/serializationreceiving. I don’t remember where is it. On the handheld? I typed this link in wire, internet. Nothing :( 2. I’ve read that all can accept and finalize all items from the tote and our one that wasn’t excepted in the tote with invoice and label. Thank you in advance